Bill and Lois began as volunteers in member care with InterAct in 2006, and Bill served on the U.S. Board for two terms. When he retired from his law practice in 2018, he and Lois came on as staff to serve missionaries through member care on the Canada, Alaska, and U.S. office fields. Through prayer and encouragement, they endeavor to help missionaries maintain vitality in their walk with the Lord and to continue in ministry of transformation with the people they serve.